Privacy Policy
At Origin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact us, inquire about memberships or packages, book services, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
About us
Origin is a social wellness club based in Beirut, Lebanon, offering wellness and fitness-related services, including memberships, classes, recovery facilities, and related experiences.
Contact details
At the foot of the St. Nicolas steps on Gouroud Street, Gemmayzeh, Beirut, Lebanon
Email: hi@origincircle.org
WhatsApp: +961 81 988 133
Phone: +961 1 444-955
Information We Collect
A. Information you provide directly
We may collect personal information that you voluntarily provide to us, such as:
- Your full name
- Email address
- Phone number
- WhatsApp number
- Booking or membership inquiry details
- Purchase, package, or membership details
- Any information you include in messages, forms, or requests
- Any health or preference information you choose to share in connection with classes, recovery services, or related experiences
B. Information collected automatically
When you use our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring pages
- Pages viewed and time spent on the site
- Date/time of visits
- General usage and interaction data
- Cookie or similar tracking data
C. Information from third parties
We may receive information from third-party service providers that help us operate our website and business, such as website hosting providers, booking tools, payment processors, analytics providers, email or communications tools, and social media platforms.
How We Use Your Information
We may use your information to:
- Respond to inquiries and customer service requests
- Communicate with you about memberships, packages, bookings, classes, wellness services, or updates
- Process purchases, requests, and reservations
- Manage accounts, packages, and memberships
- Provide and improve our website, services, and customer experience
- Monitor usage, troubleshoot issues, and maintain security
- Send service-related messages
- Send promotional or marketing communications where permitted by law or where you have chosen to receive them
- Comply with legal obligations
- Protect our rights, users, staff, facilities, and business operations
How We Share Data
We do not sell your personal information. We may share information only as reasonably necessary in the following situations:
- With website hosting and technical service providers
- With payment processors and booking or scheduling platforms
- With communication providers, such as email or messaging tools
- With analytics, security, and performance providers
- With professional advisers when needed
- With authorities or legal bodies when required by law or necessary to protect rights, safety, or property
- In connection with a business transfer, restructuring, sale, or merger, if ever applicable
All such sharing is limited to what is reasonably necessary for the relevant purpose.
Legal Bases
Depending on the situation and applicable law, we may process your personal information because:
- You have given consent
- We are required to do so by law
- It is necessary to provide requested services or take steps at your request
- It is necessary for our legitimate business interests, such as operating and improving our business
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Manage memberships, packages, and inquiries
- Maintain business and legal records
- Resolve disputes
- Enforce our agreements
- Comply with legal, tax, accounting, or regulatory obligations
Retention periods may vary depending on the type of information and the reason it was collected.
Cookies & Similar Technology
Our website may use cookies, pixels, local storage, and similar technologies to:
- Keep the website functioning properly
- Understand traffic and usage patterns
- Improve performance and user experience
- Support security and fraud prevention
- Remember preferences
- Help us understand marketing effectiveness
You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Social Media & Third-Party Links
Our website may include links to third-party websites or platforms, including social media pages. If you click on a third-party link, your interactions are governed by that third party’s own terms and privacy practices. We are not responsible for the privacy or content practices of third-party services.
Data Security
Our website may use cookies, pixels, local storage, and similar technologies to:
- Keep the website functioning properly
- Understand traffic and usage patterns
- Improve performance and user experience
- Support security and fraud prevention
- Remember preferences
- Help us understand marketing effectiveness
You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where appropriate
- Request that we limit or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at hi@origincircle.org
Marketing Communication
Our website and services are not directed to young children. If a minor wishes to use our services, that use should be supervised by and arranged with a parent or legal guardian where required. We do not knowingly collect personal information from children in violation of applicable law.
Because some of our technology providers may operate in different jurisdictions, your information may be processed or stored outside your country. Where this happens, we will take reasonable steps to ensure appropriate protection consistent with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted means you accept the updated policy.
Children’s Privacy
If you subscribe to updates or otherwise consent to marketing communications, we may send you promotional messages about our services, offers, events, or updates. You can opt out at any time by following the unsubscribe instructions in the message or by contacting us directly.